My Policies
Everything you need to know before you book.
NO AI. EVER.
I do not use AI at any point in my service: to read your manuscript, write your letter, or assist in writing the letter. If you suspect AI use, you are well within your rights to request proof of actual human work, which will be provided. Studio Marginalia is built for humans, by a human.
Payment
All services and payments are agreed upon in advance and paid in USD. All services are confirmed with a 50% deposit to secure the booking and begin the project. The remaining 50% balance is due upon completion of the service and before delivery of final materials (your Critique Letter and the Annotated Manuscript). Final deliverables are released once the remaining balance has been received.
Refunds
Clients may request a full refund at any time before I send my start-of-work confirmation email. Once that email is sent, the project is locked in and no refunds will be issued. If I am unable to complete the service after receiving payment, the client will receive a full refund.
Communication
You may contact me at any time via email while I have your manuscript, and I respond within 24 hours. After delivery, communication follows the revision support terms outlined in your specific service.
Word Count Minimum / Maximum
The minimum word count is 1,000 words. The maximum word count is 120,000 words. I am open to working with manuscripts over this limit, but you must contact me beforehand to discuss.
Confidentiality
Your manuscript and any feedback shared are treated as confidential by default. I will never share, publish, or discuss your work without your permission. I provide my own contract for all projects, but I'm also happy to sign a Non-Disclosure Agreement (NDA) or use your contract upon request.
Right to Decline
I reserve the right to decline a manuscript if it isn't a good fit for my services or expertise. If this happens, you will be notified before any deposit is charged, and no payment will be required.